Return Policy

We want you to love your LumiVibe lamp. If you're not completely satisfied, we've got you covered.

30-Day Money Back Guarantee You have 30 days from the delivery date to request a return or exchange.

Eligibility

  • Item must be in original condition and packaging
  • Item must not show signs of damage from misuse
  • Proof of purchase required

How to Return

  1. Email us at support@lumivibe.com with your order number
  2. We'll send you return instructions within 24 hours
  3. Once we receive and inspect the item, your refund will be processed within 5-7 business days

Refunds Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.